[ FAQ`s ]

Most Popular Questions

What services does Infotel Services provide?

 Infotel Services offers a comprehensive range of services, including device repairs, logistics, refurbishment, and installation for electronics and appliances. We specialize in repairing smartphones, laptops, tablets, and televisions, and provide professional installation for LED TVs, washing machines, and more.

How can I schedule a repair service with Infotel?

To schedule a repair service with Infotel, please visit one of our over 100 service centers across India. Our friendly staff will assist you in getting your device repaired quickly and efficiently.

What types of devices do you repair?

We repair a wide range of devices, including smartphones, laptops, tablets, and televisions. Our expert technicians are trained to handle major brands like Samsung, Apple, Sony, LG, and many more, ensuring quality repairs every time.

Do you use original parts for repairs?

Yes, at Infotel Services, we prioritize quality by using original manufacturer parts for all repairs. This ensures that your device functions as intended and maintains its warranty, providing you with peace of mind.

Do you offer installation services for home appliances?

Yes, we provide professional installation services for a variety of home appliances, including LED TVs, washing machines, refrigerators, and more. Our experienced technicians ensure that your appliances are installed correctly and safely.

What areas do you serve in India?

Infotel Services has a strong presence across India, with over 100 service centers. While we are particularly dominant in Eastern India, our services are available nationwide, ensuring that customers everywhere can access our reliable and professional solutions.

How long does it take to repair a device?

The repair time depends on the complexity of the issue, but we strive to complete most repairs within one working day. We understand the importance of your devices and aim to get them back to you as quickly as possible.

Do you offer warranty on your repair services?

Yes, Infotel Services offers a warranty on all repair services. This warranty covers any issues related to the repair, giving you confidence in the quality of our work.

Can I track the status of my repair?

While we do not offer online tracking, our service center staff is always available to provide updates on the status of your repair. You can contact the service center where your device was submitted for the latest information.

How do you ensure the quality of your refurbishment services?

At Infotel Services, we follow strict quality control processes in our refurbishment services. We use high-quality components and thorough testing to ensure that refurbished devices meet or exceed original manufacturer standards, offering you a reliable and cost-effective alternative to buying new.